Dispute resolution | 21 May 2026
Can disputes be resolved without legal action? Exploring your options
Disputes are an unavoidable part of many construction, engineering and energy projects. With multiple stakeholders, complex contracts, tight programmes and significant financial pressures, disagreements can arise at any stage.
Many businesses assume that once a dispute emerges, formal legal action or court proceedings are inevitable. However, that is rarely the case.
The truth is that most disputes can be resolved without litigation through a range of structured processes known as Alternative Dispute Resolution (ADR). ADR refers to methods of resolving disputes outside of court, often in a faster, more cost-effective and less disruptive way.
In sectors such as construction and energy, where maintaining commercial relationships and keeping projects moving is critical, ADR is frequently the preferred option.
In this blog, we explore the main ADR options available in the UK construction and engineering sectors, when each method is appropriate, and how early commercial advice can help prevent disputes from escalating in the first place.
What happens if disputes escalate to litigation?
Litigation is the formal process of resolving disputes in court. In the construction industry, this often involves proceedings in the Technology and Construction Court (TCC), a specialist court that handles construction and engineering disputes.
Litigation is effective; however, it is generally considered a last resort because court proceedings can be lengthy, with some disputes taking months or even years to reach a final decision, and they can become very expensive once legal fees, expert evidence, court costs and management time are factored in.
Another significant drawback is that litigation is usually public. Sensitive commercial information, contractual disagreements and project issues may become part of the public record, which can impact reputations and ongoing business relationships.
Perhaps most importantly, litigation is inherently adversarial. By the time disputes reach court, relationships between parties are often severely damaged, making future collaboration difficult or impossible.
For these reasons, ADR is widely regarded as the preferred route for resolving most commercial construction disputes. So, what are the alternatives?
What is Alternative Dispute Resolution (ADR)?
Alternative Dispute Resolution (ADR) describes a range of structured methods used to resolve disputes without going to court. These processes can be used at various stages of a disagreement, from early commercial issues through to more formal contractual disputes.
ADR is widely used in the UK construction sector and is actively encouraged by both construction contracts and legal frameworks.
In fact, some forms of ADR are supported by legislation. For example, adjudication is a statutory right under the Housing Grants, Construction and Regeneration Act 1996, commonly known as the Construction Act.
The reason ADR is the preferred method of resolution is that it allows disputes to be addressed efficiently while minimising delays, protecting cash flow and avoiding unnecessary escalation. ADR also often enables projects to continue progressing while disputes are resolved in parallel.
Key ways to resolve disputes without legal action
Most construction disputes can be resolved using one of several ADR methods, depending on the complexity, urgency and nature of the issue. Here are the key ADR methods:
1. Negotiation and direct discussion
The simplest and often most effective starting point is direct negotiation between the parties. Many disputes begin as misunderstandings regarding payment, scope, programme, or responsibilities, and can be resolved through early communication.
Negotiation works particularly well when issues are identified early, and commercial relationships remain relatively positive. Open dialogue can often clarify misunderstandings and avoid unnecessary escalation.
However, informal discussions can fail if there is no clear contractual understanding or if the parties lack accurate commercial information.
This is where professional commercial advice and quantity surveying support can play an important role. Clear valuations, contract interpretation and accurate cost information often provide the clarity needed to resolve issues quickly.
2. Adjudication
Adjudication is one of the most important forms of ADR within the UK construction industry. It was introduced under the Construction Act to provide a fast-track method of resolving disputes while maintaining cash flow across projects.
The process is designed to be quick, with decisions typically issued within 28 days. An independent adjudicator reviews the evidence presented by both parties before making a decision that is temporarily binding.
Adjudication is commonly used for disputes involving:
- Interim payments
- Variations
- Final accounts
- Delays and extensions of time
- Contract interpretation.
One of the key benefits of adjudication is speed. It provides a quick, enforceable decision, helping projects keep moving forward without lengthy delays. For this reason, adjudication remains one of the most commonly used dispute resolution methods within UK construction.
3. Mediation
Mediation is a voluntary, confidential process in which an independent mediator helps the parties negotiate and reach a mutually acceptable resolution.
Unlike an adjudicator or arbitrator, the mediator does not impose a decision; the mediator’s role is to facilitate discussions, identify common ground and help the parties work towards settlement.
Mediation is particularly valuable where preserving commercial relationships is important. Because the process is collaborative rather than confrontational, it often allows parties to maintain ongoing working relationships after the dispute is resolved.
Mediation can also be highly flexible; as such, it works well for disputes involving multiple issues, commercial sensitivities or several parties. In some cases, disputes can even be resolved within a single day of mediation.
4. Arbitration
Arbitration is a more formal ADR process but remains private and confidential, unlike court proceedings. In arbitration, an independent arbitrator reviews the evidence and makes a legally binding decision.
This ADR option has several benefits, including confidentiality and legal binding, and often offers greater flexibility than litigation. Parties also have greater control over selecting an arbitrator with relevant technical or industry expertise.
Arbitration is commonly used where contracts specify it. Because it is more formal than mediation or adjudication, it's typically used for more complex or higher-value disputes where a final and binding resolution is required.
5. Expert determination
Expert determination is commonly used where disputes involve technical or specialist issues rather than broader legal arguments. An independent expert, often a quantity surveyor, engineer or industry specialist, is appointed to review the issue and make a decision.
This approach is frequently used for:
- Valuation disputes
- Final account disagreements
- Technical defects.
One of the key advantages of expert determination is that a decision-maker with direct technical expertise in the subject matter makes the decision. This often leads to faster, more commercially practical outcomes.
For highly technical disputes, expert determination can be a cost-effective alternative to lengthy legal proceedings or formal arbitration.
6. Dispute boards/project neutrals
On large or complex projects, parties may appoint dispute boards or project neutrals at the outset. These independent professionals provide ongoing oversight and help resolve issues before they escalate into formal disputes.
Unlike traditional dispute resolution methods, the focus here is on dispute avoidance rather than dispute resolution (which applies once problems arise).
By monitoring project performance and encouraging early intervention, dispute boards can help maintain collaboration and reduce commercial tension throughout the project lifecycle.
This approach is becoming increasingly common on major infrastructure, energy and international projects where the risks are high.
Choosing the right approach
There is no one-size-fits-all solution; every dispute is different. The most appropriate ADR method will depend on several factors, including:
- The nature of the dispute
- The value and complexity involved
- The urgency of the issue
- Whether commercial relationships need to be preserved
- Contractual requirements.
For example, urgent payment disputes are often best suited to adjudication, while complex multi-party disputes may benefit more from mediation. While technical valuation issues may be more appropriate for expert determination.
What remains consistent across all disputes is the importance of early advice and a structured commercial approach. The earlier a dispute is identified and addressed, the more options are available to resolve it efficiently.
The importance of early intervention and dispute avoidance
Many disputes stem from issues that could have been managed more effectively from the outset. Poor contract drafting, unclear scope, unmanaged variations and inaccurate valuations are all common causes of commercial conflict in construction projects.
In many cases, prevention is far more effective than resolution. Strong commercial management throughout a project can significantly reduce the likelihood of disputes arising.
This is where proactive quantity surveying and commercial support become essential. Clear contracts, accurate cost management, properly administered variations and transparent reporting all help reduce uncertainty and minimise areas of disagreement.
ADR should therefore be viewed not only as a method of resolving disputes, but also as part of a wider dispute-avoidance strategy.
How Novus Resolve can help
At Novus Resolve, we specialise in dispute avoidance, dispute management and dispute resolution across the construction, engineering and energy sectors.
Our team supports clients throughout the entire dispute lifecycle, from early commercial advice through to formal proceedings where required. Our services include:
- Cost and commercial management
- Claims preparation and assessment
- Adjudication support
- Contract administration
- Expert witness services
- Dispute avoidance strategies
- Dispute resolution support.
As an independent, RICS-regulated consultancy, we provide objective and commercially focused advice tailored to the realities of complex projects.
Our primary goal is to prevent disputes from escalating; however, where disputes cannot be avoided, our experience in adjudication, expert determination, and formal proceedings allows us to guide clients through the process efficiently and pragmatically.
Resolve your disputes without legal action today
Disputes do not automatically have to result in litigation. In fact, many construction and engineering disputes are resolved successfully through ADR methods that are faster, more cost-effective and less disruptive than court proceedings.
Whether through negotiation, adjudication, mediation, arbitration or expert determination, there are several practical options available to help businesses resolve disputes while protecting projects and commercial relationships.
By addressing issues proactively and seeking expert commercial advice early, businesses can often avoid costly escalation altogether.
If you are dealing with a dispute or want to strengthen your dispute avoidance strategy, contact our team today.
